Books & Games

• Ship in 3–5 business days.
• Returns accepted within 30 days of delivery for a refund.
• Items must be in good condition.
• If your order arrives damaged, please email a photo to help@canticosworld.com within 7 days of delivery. Claims reported after that window cannot be refunded.

Plush Toys

• Ship in 3–5 business days.
• Returns accepted within 14 days of delivery for a refund if items are:
• Unused, unwashed, and clean
• Free of odors or signs of wear
• Tags still attached
• Return shipping is covered by the customer unless the item arrived defective.

Apparel & Home Items

• Ship in 10–15 business days.
• Final sale: not eligible for returns or exchanges.
• Please note: Apparel & Home items are made to order.

Shipping Notes

• Books, Games, and Plush ship separately from Apparel & Home products.
• Shipping rates are calculated separately because orders come from different locations.

💌 Need Help?
If your package is delayed or you have questions, email us at help@canticosworld.com and we’ll be happy to assist.